SMA support for solar installers
SMA 360° app
The SMA 360°app helps solar installers be more successful.
SMA Smart Connected
SMA Smart Connected delivers free automatic monitoring and analysis of the inverter via the SMA Sunny Portal. If an inverter picks up a failure, SMA proactively informs the installer. If it is necessary to replace the inverter, SMA sends a replacement device fast and free of charge. In this way, installers benefit from minimised diagnosis and downtime.
SMA Extended Warranty options
If you choose an SMA extended warranty, SMA provide prompt support at no cost* even after the 5-year manufacturer’s warranty expires. The extended warranty includes:
SMA Replacement Device: The inverter is set up to receive all updates and is a perfect match for the PV system.
SMA Service Line: SMA employees conduct an error analysis and initiate the inverter replacement.
Extended warranty options of 10, 15 or 20 years are available (dependant on model)
*please refer to full T&C’s on SMA website
SMA Online Service Center
Obtain helpful technical support and ability to request for an inverter exchange, and request for the corresponding Service Rebate. All online, accessible anytime, anywhere.
SMA Service Rebate for Installers
SMA provide a service rebate to installers for the replacement of a defective inverter. The principle is simple. Installers are supported with work performed under warranty and quickly receive a set fee.